Refund Policy
Last updated: October 2, 2026.
Full refund within 7 days if unused
You can get a full refund within 7 days of any purchase (a plan payment or a Listing Pass) if no credits from that purchase have been spent.
Once credits from a purchase are spent, that purchase is not refundable.
This policy does not limit refund rights required by applicable law.
Subscriptions
Plans renew automatically until you cancel. You can cancel at any time through Manage billing in your account’s billing settings. Cancelling stops future renewals; your plan stays active until the end of the period you’ve paid for. Each renewal payment follows the same 7-day rule above.
How to ask
Email support@vehiclephoto.com from the address on your account and say which purchase you want refunded. We reply within 48 hours, and approved refunds go back to the original payment method.
Disputes
If a Listing Pass payment is refunded, in full or in part, or disputed with your card issuer, we reverse that purchase’s entire credit grant. Listing Pass access ends unless another paid Listing Pass backs it. If a dispute closes in our favor and the payment was not refunded, the credits and eligible Listing Pass access may be restored.